If the login box re-appears when you try to log in, it means either the username or password is incorrect.
Your username is firstname.surname - so joe.bloggs etc. It is not your email address.
Your password is set by you when you registered, and can be reset by clicking the link below.
In order to do this you will require the registration password provided on the instructions. This is to ensure that you are a parent and not a machine trying to break in.
Please do not contact the school for help until you have tried resetting your password.
If you have tried this and are still unable to log in, please email firstname.lastname@example.org.Reset password